NICE
flow-image

Closing the gap between generative AI's promise and reality

Published by NICE

This guide explores the transformative potential of generative AI in customer experience, emphasizing strategies to maximize its effectiveness. It highlights the importance of unified platforms, tailored language models, and guided prompt engineering to deliver actionable insights and drive measurable business outcomes. The document outlines best practices, such as applying generative AI selectively, leveraging industry-specific models, and optimizing tools within a cohesive ecosystem. By bridging the gap between promise and reality, it offers a clear roadmap for organizations to unlock innovation, boost productivity, and create exceptional customer experiences.

 

 

Download Now

box-icon-download

Required fields*

Please agree to the conditions

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@headleymedia.com.

Related Categories Analytics, Generative AI, Deep Learning, Cognitive Computing, NLP, AI Ethics, Machine Learning Models, AI in Business, AI-powered Analytics, AI in Healthcare, Business & Enterprise Solutions, Business Analytics

More resources from NICE