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Predictions 2025: Banking

Published by Quadient

Forrester Report

2025 will bring a unique set of challenges and opportunities for banks - and they’re likely to surprise you. With customer expectations shifting, profitability under pressure, and global trends reshaping the industry, are you ready to adapt and thrive?

Quadient is offering exclusive access to a recently-published Forrester report, designed to help banking leaders navigate the year ahead with confidence. Inside, you’ll find expert predictions to inform your strategy, including:

  • Proven strategies to reverse declining CX and profitability in an increasingly competitive landscape
  • The reason why large banks are migrating away from legacy systems
  • The emerging customer experience tool that’s set to become a favorite with end-users
  • A global trend that risks leaving some banks falling behind in western markets


Gain the insights you need to remain agile and outperform the competition in 2025.

Get ahead in 2025—Access exclusive Banking predictions from Forrester

Download Now

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