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Predictions 2025: Insurance

Published by Quadient

Forrester Report

2025 will bring a unique set of challenges and opportunities for insurance providers - and they’re likely to surprise you. With shifting market dynamics, evolving customer expectations, and rapid technological advancements, how will your organization stay competitive?

Quadient is offering exclusive access to a recently-published Forrester report, providing expert insights to help insurance leaders prepare for what’s next. This report delivers actionable predictions, equipping you to navigate:

  • The evolving role of AI in insurance operations and why its impact may fall short of expectations
  • Market pressures that could force some carriers to exit the insurance industry
  • Keys to reverse declining CX Index scores and elevate customer satisfaction


With these insights, you’ll gain the foresight needed to refine your strategy, mitigate risks, and seize new opportunities in 2025.

Get ahead in 2025—Access exclusive Insurance predictions from Forrester

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