Recording telephone conversations is nothing new, ensuring recording mobile conservation is...
In the UK, since the ruling in 2009 by the UK finance governing body the FCA (formerly FSA), Financial Institutions have had to legally comply and record all fixed line conversations.
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Published: Sep 01, 2015
Workday Expenses provides organisations a modern, user-friendly experience together with enterprise-grade functionality to help your organisation capture, monitor, and control employee spend more accurately.
The easier it is for workers to enter their expenses, the lower the costs, the more accurate...
Published: Sep 22, 2016
To compete in today’s global marketplace, employees at every level of your organisation need to understand the risks associated with a broad spectrum of compliance issues and feel empowered to make the right decisions - even when no one is watching. Many companies struggle to meet this challenge, but an effective...
Published: Sep 01, 2015
When roaming, voice calls and data sessions typically need to be routed back to the domestic ‘home’ network of the subscriber – adding latency and reducing data transfer rates and call quality.
By treating subscribers more like domestic home subscribers, Truphone is able to reduce latency and provide...
Published: Sep 01, 2015
Expenses can be expensive. And if not handled efficiently, the costs to your business can quickly mount up – employees and the finance team waste time on admin-heavy tasks, inaccurate and exaggerated expenses slip through the net, and if HMRC pay a visit, can you really be confident your expense process is compliant?...
Published: Oct 12, 2016
The Big Data revolution is here, and with it comes unprecedented opportunities for gathering and analyzing data. Insights from information that only recently was too difficult to store, search, or understand—especially with legacy systems and tools,are now driving innovation and strategic decision making across many...
Published: Sep 22, 2016
Social selling is a sophisticated practice, and there are a host of challenges and dangers to be wary of.
This guide brought to you by MyCustomer and Microsoft will explore the challenges and opportunities of social selling, to help you maximise your potential, while minimising your risks.
You will learn: ...
Published: Feb 11, 2016
Collaboration across distances can make it difficult for teams to really bond. Successful managers create clear structures in their teams in order to overcome these distances and achieve competitive advantages.
In his white paper, team leadership expert Conrad Fassnacht shows managers how they can remotely lead their...
Published: Sep 01, 2015
If the thought of leading a virtual team makes you sweat, you aren’t alone. It’s new terrain for many, but it also carries some common misconceptions. Once you get past these, you’ll see it’s not that unfamiliar at all.
This brief explores 5 widely believed myths about leading virtual...
Published: Sep 01, 2015
Poor time management is the bane of many a business. In today’s fast-paced world – a new email lands in your inbox every 10 seconds, the phone doesn’t stop ringing, and your day is filled with multiple meetings – it can be difficult sometimes to focus on the job in hand.
This report will help...
Published: Sep 01, 2015
The way we work is changing – but not fast enough. In the current challenging climate, most companies and public sector organisations are looking closely at what they do and how they do it.
Now is the time to take steps not only to deal with the impacts of the recent recession, but also to...
Published: Sep 07, 2016
Odds are you’re going to be hosting a video conference or webinar sometime in the near future. So, are you ready for your close up? It’s crucial for you as the speaker to be able
to establish confidence and credibility with your audience in order to hold their attention, especially...
Published: Sep 07, 2016
As manufacturers strive to keep pace with customer expectations, sellers are faced with understanding a rapidly evolving portfolio of products, product configurations, and new value-added services. How can you optimize the sales side of your manufacturing process for long-term sustainability?
This whitepaper introduces...
Published: Feb 11, 2016
For HR professionals, the need to be flexible in the face of change is constant. From budget constraints to the latest data security protocols and increasing regulatory compliance demands, there’s a lot to keep up with. Juggling so many competing priorities can make it difficult to know where you should spend your...
Published: Feb 09, 2016