Take a moment and hark back to the time you’ve had the best ideas of your professional life. Where were you at the time? Taking a walk? Having a discussion with your friend over a pint of beer? Or, better still – in the shower?
The notion that you’re most productive at your job in the office is becoming...
Published: May 11, 2016
Employee absence costs are on the rise. Yet while many organisations have processes in place to administer leaves, many lack the tools need to actively manage absences. Employers that enable managers to react quickly to leave requests, and empower HR to rein in excessive absences, can outperform the competition.
This...
Published: Feb 09, 2016
Social selling is a sophisticated practice, and there are a host of challenges and dangers to be wary of.
This guide brought to you by MyCustomer and Microsoft will explore the challenges and opportunities of social selling, to help you maximise your potential, while minimising your risks.
You will learn: ...
Published: Feb 11, 2016
Time is money in all successful organisations and boosting workforce productivity is one of the best ways to make more of the limited resources available.
Demanding more for less is a time-honoured way to raise stress, lower morale and kill productivity. There are more effective ways to unlock optimum employee...
Published: Sep 07, 2016
If you’ve ever sat through a meeting and felt it was an utter waste of your time, this guide is for you.
It doesn’t matter whether it’s a quick catch-up with a colleague or a regular team get-together: a meeting should be an organised gathering of the right people to serve a...
Published: Sep 07, 2016
The way we work is changing – but not fast enough. In the current challenging climate, most companies and public sector organisations are looking closely at what they do and how they do it.
Now is the time to take steps not only to deal with the impacts of the recent recession, but also to...
Published: Sep 07, 2016
Sickness is one of the number one causes of pain for both employers and employees.
Especially in winter months, a couple of employees might call in sick.
No matter how big the company is, unexpected absences might affect the business’ productivity and profits in a negative way, and if they become a regular...
Published: Feb 24, 2016
Effective workforce management starts with in an accurate, efficient and user-friendly method for capturing work hours, pay rates and absences. Those critical details inform you of whether you are overstaffing particular roles, shifts or locations (or the opposite), provide a true gauge of worker performance through productivity...
Published: Feb 09, 2016
When roaming, voice calls and data sessions typically need to be routed back to the domestic ‘home’ network of the subscriber – adding latency and reducing data transfer rates and call quality.
By treating subscribers more like domestic home subscribers, Truphone is able to reduce latency and provide...
Published: Sep 01, 2015
For HR professionals, the need to be flexible in the face of change is constant. From budget constraints to the latest data security protocols and increasing regulatory compliance demands, there’s a lot to keep up with. Juggling so many competing priorities can make it difficult to know where you should spend your...
Published: Feb 09, 2016
"Activate your fans, don’t just collect them like baseball cards.” Are you empowering your consumers through social media?
The following articles will help pinpoint areas of success, while highlighting trends in how social selling is evolving and tips to ensure you go along the right path to benefit...
Published: Feb 11, 2016
If the thought of leading a virtual team makes you sweat, you aren’t alone. It’s new terrain for many, but it also carries some common misconceptions. Once you get past these, you’ll see it’s not that unfamiliar at all.
This brief explores 5 widely believed myths about leading virtual...
Published: Sep 01, 2015
Recording telephone conversations is nothing new, ensuring recording mobile conservation is...
In the UK, since the ruling in 2009 by the UK finance governing body the FCA (formerly FSA), Financial Institutions have had to legally comply and record all fixed line conversations.
Download now to read more..
Published: Sep 01, 2015
As manufacturers strive to keep pace with customer expectations, sellers are faced with understanding a rapidly evolving portfolio of products, product configurations, and new value-added services. How can you optimize the sales side of your manufacturing process for long-term sustainability?
This whitepaper introduces...
Published: Feb 11, 2016